Privacy Policy

Effective Date: 1 March 2026

Welcome to Verywell Casino. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.verywellcasino.com (the "Site") and use our services.

1. Information We Collect

We collect and process the following types of personal data:

Identity Data: such as your name, date of birth, and gender.
Contact Data: including your email address, postal address, and telephone number.
Account Data: username, password, and other login information.
Financial Data: payment card details, bank account information, and transaction history.
Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our Site.
Usage Data: information about how you use our Site, products, and services.
Marketing and Communications Data: your preferences in receiving marketing from us and your communication preferences.

2. How We Use Your Information

We use your personal data for the following purposes:

To provide, operate, and maintain our Site and services.
To verify your identity and comply with legal and regulatory obligations, including anti-money laundering and age verification.
To process your transactions and manage your account.
To communicate with you, including responding to your inquiries and sending important notices.
To send you marketing communications, where you have consented to receive them.
To improve our Site, products, and services through analysis and research.
To detect, prevent, and address fraud and other illegal activities.
To comply with applicable laws and regulations.

3. Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), we rely on the following legal bases to process your personal data:

Performance of a contract: to provide you with our services.
Compliance with a legal obligation: to meet regulatory requirements.
Consent: where you have given clear consent for us to process your data for specific purposes.
Legitimate interests: for purposes such as fraud prevention, direct marketing, and improving our services, provided this does not override your rights.

4. Sharing Your Information

We may share your personal data with:

Service providers and partners who assist us in operating the Site and providing our services, including payment processors, identity verification providers, and IT service providers.
Regulatory authorities, law enforcement, or other government bodies as required by law or to protect our legal rights.
Affiliated companies within the Verywell group for the purposes described in this policy.

We do not sell your personal data to third parties.

5. International Transfers

Your information may be transferred to, and processed in, countries outside the UK. Where such transfers occur, we ensure appropriate safeguards are in place to protect your data in accordance with UK data protection laws.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to comply with legal, regulatory, tax, accounting, or reporting requirements.

8. Your Rights

You have the following rights under UK data protection law:

The right to access your personal data.
The right to rectify inaccurate or incomplete data.
The right to erase your personal data, subject to certain conditions.
The right to restrict or object to processing.
The right to data portability.
The right to withdraw consent at any time, where processing is based on consent.
The right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated.

To exercise any of these rights, please contact us using the details below.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site, analyse usage, and deliver personalised advertising. For detailed information, please see our Cookie Policy.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children under 18. If we become aware that we have collected data from a child under 18, we will take steps to delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact our Data Protection Officer at:

Email: [email protected]
Phone: +44 20 7946 0123
Address: Verywell Casino Ltd, 123 Gaming Street, London, EC1A 1AA, United Kingdom